The Glasfit Guarantee

We guarantee all our workmanship and our products.

At Glasfit, to ensure your peace-of-mind, we offer the following guarantees and warranties:
  • Motor glass replacement guarantee
  • Automotive safety film warranty, and
  • Building glass (SmartGlass) guarantee.

Motor glass replacement guarantee

National guarantee

Replace your windscreen at a Glasfit fitment centre and the guarantee on the workmanship is valid at any fitment centre nationwide.
  • Fitment (workmanship)
    Glasfit offers a 2-year national guarantee on the fitment of a windscreen provided that it has not been tampered with as this renders the guarantee null and void
  • The workmanship guarantee covers leaks, whistling and wind noises.

  • Manufacturer’s product warranty on motor glass
    • Shatterprufe® offers a lifetime warranty on bubbling and delamination, and a three year quality guarantee against manufacturing defects on Shatterprufe® windscreens and Armourplate® side and rear glass
    • Safevue offers a lifetime product warranty, which covers delamination and bubbling
    • Original Equipment glass (agent’s glass from a vehicle dealer) is subject to the guarantee provided by the respective dealer
    • Benson offers a warranty, which covers delamination and bubbling
    • All warranties ensure that the motor glass is durable, fit for purpose and compliant with vehicle manufacturer specifications.

  • Your original invoice serves as the guarantee and is required for any claim
  • Guarantees are valid for the vehicle owner and are not transferrable on sale or transfer of ownership, and
  • The guarantee excludes rust, UV damage, and wear and tear.

Automotive safety film warranty

The Glasfit fitment centre which performs an installation warrants the automotive film for 5 years commencing from date of installation.

This warranty policy ensures that:
  • The automotive film complies with the manufacturer’s specification
  • The automotive film maintains its properties without crazing, cracking, peeling, blistering, bubbling or delaminating from the glass.
This warranty does not cover fitness for purpose, suitability of product or installation method, compliance with laws, and safety considerations, aesthetic properties or defects, which are not visible from over 3m in a normal viewing position and under normal light conditions.

The obligation of the Glasfit fitment centre under this warranty is limited to the replacement of the product which does not conform to this warranty, and excludes any liability for consequential loss, indirect damage, loss of use of vehicle and the like as a result of a defect in the product. A proof of purchase is required to substantiate any warranty claim.

Building glass (SmartGlass) guarantee

All Glasfit fitment centres nationwide offer a 12-month workmanship guarantee on the fitment of all building glass, provided that it has not subsequently been tampered with which would render the guarantee null and void. It guarantees against a faulty installation or a manufacturing defect in the product.

Important information

Request the correctly completed guarantee and store it in a safe place. The reference number and the signed warranty are necessary to validate a claim under the guarantee scheme.

Glasfit uPVC window glass warranty

Provided that the uPVC window is installed by Glasfit, we offer a 5-year warranty for colour fastness and material defects.